What We Collect and Why It Matters
We collect the information you provide when you create and verify your account — your name, contact details, date of birth, and the payment method you connect (bKash number, Nagad wallet ID, or Rocket account reference). We also log device identifiers, browser type, and session activity
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to detect unusual access patterns and protect your account from unauthorised use. Transaction records tied to bKash, Nagad, and Rocket deposits and withdrawals are retained as required by our operating obligations and to resolve any payment queries you raise. Cookies and similar trackers record your session
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state so the lobby loads correctly when you return on mobile or switch to a desktop browser. We do not sell your personal data to third parties. We may share data with payment processors — including the local wallet providers you use — strictly to complete
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your transaction. Any third-party service we engage is bound by confidentiality terms. Where local law in Bangladesh or the eligible regions we serve requires us to disclose data to a regulatory body, we comply with that obligation. You can request a copy of the data we
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hold, ask us to correct inaccuracies, or raise a deletion request through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.